5 Reasons You NEED Convo’s #SupportLocal Template

Local venues are feeling the pinch of being in on-and-off-again lockdowns. And to say it’s been a frustrating year and a half is an understatement.

You can handle the usual worries, like having customers to feed, or bills and employees to pay.

But now there’s also the added stress of your sky-high commission fees from UberEats, Deliveroo and Easi to deal with.

Yet at the end of every month, you still find yourself trying to keep your venue afloat, struggling to balance those figures in your books after having worked tirelessly with little to no rest for this entire period.

Which, in turn, has led to you raising your prices just to keep your head above water. Except this also means customers either now find you too expensive or have realised the difference compared to your usual dine-in rates, leading to them opting for other choices during mealtimes.

To top it all off, these platforms have disengaged you from the whole reason you’re in this industry – your customers. With all these delivery platforms, you can’t reach out to them directly without going through that platform’s internal messaging service.

If you’re just as annoyed by what’s happening, then we have a solution that’ll solve all your problems in less time than it takes to whip up a dish: Convo’s #SupportLocal template. Here’s how it can help you bring the buzz back to your venue in no time at all.

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1. Skip the crazy commission fees.

That’s right. Now you can free your business from the ridiculous commissions being charged on mainstream delivery platforms.

Convo’s Support Local template prompts your customers to order and collect straight from your venue instead. The next time your customer orders their deliveries, they can scan an accessible QR code to receive a mystery gift straight from your venue.

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2. Connect directly with your customers.

Stop playing hide-and-seek with your customers and get in touch directly – through your own social media platforms.

Through Convo’s one-stop #SupportLocal template, you can take back control of your customer database and interact with them via your venue’s social media accounts to redeem their mystery gifts. And with Convo’s automated replies, you can trust responses to be both timely and effortless.

3. Keep your prices at their prime.

Basically, say goodbye to jacking up the prices of your dishes to exorbitant amounts and losing your loyal customers just so you can cover the cost of those pesky commission fees.

Now you can have your cake and eat it too. Keep your rates at a regular and win back your repeat customers with an exclusive offer once they scan the QR code and message you. The best part? Convo sets up reminders to prompt them to redeem their special rewards right from your doorstep, so you can sit back and relax.

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4. Convo also makes delivery easy-peasy.

We mean delivery platforms that charge you way, way less, and still let you own the convenience of serving up your signature dishes to your customers from the comforts of their homes.

Enter Convo’s seamless integration with the likes of Mr Yum, Square, and many more venue-supportive delivery services to reach even more customers – which just proves delivery doesn’t have to be difficult after all.

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5. The template is also free... forever. No, we’re not kidding.

Really, it’s not a joke.

Our #SupportLocal template lives up to its name: which means it’s intent on supporting you. The only thing you need to bring to the table is your Facebook messaging service, and Convo can take care of the rest. Follow Convo’s intuitive prompts to set up your exclusive customer offer, tweak your automated reminder dates, and you’re all set.